Privacy Policy

Last updated: January 31, 2026

At Voxify, we take your privacy seriously. This policy explains how we collect, use, and protect your information.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, password
  • Payment Information: Credit card details (processed securely by Stripe)
  • Content You Upload: Transcripts and generated content
  • Communications: Messages you send us via email or support

Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent on Service
  • Device Information: IP address, browser type, operating system
  • Cookies: We use cookies to maintain your session and improve user experience

2. How We Use Your Information

  • Provide the Service: Process transcripts, generate content, manage your account
  • Improve the Service: Analyze usage patterns, fix bugs, develop new features
  • Communicate: Send transactional emails (receipts, password resets, usage alerts)
  • Legal Compliance: Comply with legal obligations and enforce our Terms of Service

3. AI Processing and Your Content

Important: Your content is private

  • We use AI (Anthropic Claude) to process your transcripts
  • We do NOT use your content to train AI models
  • Your content is processed only to generate the outputs you request

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Stripe (payments), Supabase (database), Vercel (hosting), Anthropic (AI processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition

5. Data Security

  • All data transmitted over HTTPS (TLS encryption)
  • Passwords are hashed using industry-standard algorithms
  • Database access restricted to authorized personnel only
  • Regular security audits and monitoring

6. Data Retention

  • Active Content: Stored as long as your account is active
  • Deleted Content: Permanently deleted within 30 days of your request
  • Account Deletion: All data removed within 30 days

7. Your Rights (GDPR/CCPA)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data ("right to be forgotten")
  • Export your data in a portable format
  • Opt out of marketing communications

To exercise these rights, contact us at privacy@getvoxify.com

8. Children's Privacy

Voxify is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy periodically. We'll notify you of material changes via email or a notice on our website.

10. Contact Us

For privacy-related questions, contact us at: privacy@getvoxify.com

Questions about our privacy practices? Contact us